We offer a variety of training options for in-person and virtual classroom interactions.
Master Classes
Executive Communication Master Class (ECMC)
Learn what it takes to be a great public speaker! This is a 3-day, interactive, in-person class designed to help leaders become effective public speakers. This learning experience is built around Leadership and Dynamic Speaking Principles, with exercises to allow you to practice what you learn. Throughout this course, you will gain courage, knowledge, and skill.
This class is led by Peter Tyson who took a similar communication class years ago that changed his life! His desire in teaching Executive Communication is to pass on his knowledge and experience in hopes that this class will change YOUR life.
For more information about this class click here! For class dates or registration information contact peter@phtyson.com
Professional Writing Master Class (PWMC)
Professional Writing Master Class (PWMC) teaches the principles and concepts of written communication. This training experience is open to anyone looking to hone their craft. Throughout this class, we cover techniques of technical writing, written communication best practices, and lessons learned. The class includes an in-depth discussion of Critical Thinking, the basis for logical analysis, and a template for thorough communication of ideas. The heart of the course includes an exercise to write an Issue Paper.
For more information or to register for an upcoming class contact peter@phtyson.com
Webinars
Writing Compelling Emails
How do you share your ideas to help others understand, agree, or take action?
Put it before them briefly so they will read it, clearly so they will appreciate it, picturesquely so they will remember it and, above all, accurately so they will be guided by its light.
Joseph Pulitzer (American Publisher, 1847-1911)
Status Reports: How to give your boss the best update, ever
Although we live in an information technology age, we often find ourselves in failure to communicate situations.
Johnny Tan, From My Mama’s Kitchen (2008)
In this class, you will meet EFAR (Enemy, Friendly, Administrative needs, and Request), the time-tested-and-true recipe for composing status reports. EFAR is based on the military Situation Report (SITREP) and works wonders in keeping your reports on point, giving necessary and relevant information to the right people to get the right results. Throughout this learning experience, EFAR will be explained, unpacked, and practiced. After the class, attendees will look for opportunities to exercise this powerful tool via any communication channel: spoken, written, or electronic.
For more information or to register for an upcoming class contact peter@phtyson.com
Superior Customer Service: The Nordstrom Principle
For many years, John Nordstrom instructed his staff to “provide service that the customer needs, even before the customer knows they need those services.” Throughout this class, we look at Nordstrom’s admonition and discover its meaning for the business-oriented digital age, where much of our customer contact is through text, email, phone, and video. We arm you with simple steps to follow, and teach you how to see value from the customer’s perspective. Learn how to determine the best means for consistent, effective customer communication that fosters a mutually beneficial, productive relationship.
Bring your experiences, successes, and struggles with providing customer service. Join me to learn, grow, and improve your ability to give value to those you serve.
For more information or to register for an upcoming class contact peter@phtyson.com
Productivity: Tips to make every moment count
How often have you heard someone say they have too much time in their day? Probably not that often, since most of us seem to be in a hurry almost all the time. And yet, with all the hurrying, we are still behind!
Productivity: Tips to make every moment count focuses on how to be productive and navigate your fast-paced, noise-filled modern workplace. During this training, we take a moment to unpack some of the pressures and forces that destroy our grip on our work schedule. Learn three principles that can help you increase productivity and allow you to take control of each day. We discuss and unpack ideas such as the importance of removing distractions, controlling how you approach your tasks, and organization of your workspace. Additionally, we explain simple techniques, including the Pomodoro Method, that you can adopt and implement to find time management success! With clear goals and action plans from this webinar, your productivity level can soar to new heights.
Deb Vavrus presents the productivity webinar. Deb is a Professor of Logistics at the Defense Acquisition University (DAU), applying her knowledge, expertise, and technical skills to facilitate higher learning levels for the DoD acquisition workforce. Before DAU, Deb served 35 years on active duty in Naval Aviation, initially as an Aviation Structural Mechanic and later as an Aerospace Maintenance Duty Officer leading, training, and inspiring those in her command. She is a sought-after public speaker for government, community, and civic events on professional and personal topics.
For more information or to register for an upcoming class contact peter@phtyson.com
College of Logistics and Industrial Operations (CLIO)
CLIO-600-124 Technical Writing Master Class
This Technical Writing Master Class for CLIO is a hybrid of our Professional Writing Master Class focussing on the skills needed to produce professional, effective, and compelling documents within the NAVAIR environment.
Using CLIO samples and a hypothetical situation based on Peter Tyson’s experience supporting naval aircraft, the master class includes an exercise that shows the students step-by-step how to write an Issue Paper. Additionally, we discuss how to improve our communication via emails, status reports, and presentations. The foundations provided in the course include a touch of necessary grammar, style, punctuation, and technical writing principles, along with a thorough review of Critical Thinking Skills.
For more information about this training contact peter@phtyson.com
CLIO-600-129 Facilitator Training
In this training, Peter Tyson provides instructor support to teach subject matter experts (SMEs) how to facilitate instructor led training in the classroom and online. A great way to introduce them to the public speaking skills required is Executive Communication Master Class (ECMC), tailored to a classroom facilitator’s needs. CLIO has used ECMC for their prospective instructors and renamed the class Facilitator Training. Other customers have called this specialized ECMC “Train-the-Trainer.”
For more information on this training contact peter@phtyson.com
CLIO-600-119 Sustaining Engineering Fundamentals
Sustaining Engineering is one of the 12 Integrated Product Support (IPS) Elements used by logisticians to provide a robust, all-inclusive sustainment package for deployed military systems. Interestingly, Sustaining Engineering takes more than just logisticians: it involves the efforts of engineers, program managers, analysts, contract specialists, the T&E workforce, and all the other functional disciplines within NAVAIR. Sustaining Engineering must be understood as the foundation for the other 11 IPE Elements.
This 1-day course covers the basics of how a dynamic sustaining engineering feedback loop ensures that the systems are safe, reliable, ready, viable, and relevant, The course reviews the people, processes, and resources that come together to make it all happen.
For more information about this training contact peter@phtyson.com
College of Test & Evaluation (CTE)
ITE-100 Indoctrination to Test & Evaluation
MH-60R Helicopter with an Arleigh Burke DestroyerWith 20 years working with Naval Air Systems Command (NAVAIR) professionals, it is no surprise that Peter’s favorite class to teach is Indoc. This training is for new Flight Test Engineers (FTE) at the Naval Air Warfare Center – Weapons Division (NAWCWD).
Throughout this 2-day course, Peter teaches participants about the Navy, NAVAIR, and their new and exciting job as an FTE. Then, he covers the fantastic opportunities ahead of them within NAVAIR. Finally, he encourages students about their career choice and service within the organization that he loves, the US Navy!
For more information about this training contact peter@phtyson.com
FTB-100 Flight Test Basics
F-35 Lightning II arrested landing at NAS Patuxent River, MDFlight Test Basics, the next course for a new FTE after Indoc, gets deeper into their job at NAWCWD. In this training we cover basic aerodynamics, stability, and control, communications, avionics, and weapons. This gives new employees, who arrive from a wide array of backgrounds and experiences, a taste for naval aviation, aircraft, and the weapons systems they will work with. Throughout this 3-day class, we cover operations within the Navy and Marine Corps aviation fleet. We review operations at NAWCWD airfields (“course rules”) and aviation topics such as weather, safety, and mission systems.
For more information about this training contact peter@phtyson.com
TP-100 Test Planning and TR-100 Test Reporting
MV-22 Osprey takeoff from USS Bonhomme RichardThese are the first two classes that Peter started teaching for NAVAIR as an AVIAN employee. While still in uniform, he taught at the US Naval Test Pilot School. There he educated pilots, flight officers, and engineers about Flight Test’s physical demands and the necessary cockpit skills. But that also includes the discipline of test planning and test reporting. The Test Plan is a thinking tool whereby the thought process is put in writing for sharing with team members.
Equally important is reporting: there is no reason to conduct flight tests at NAVAIR except to support acquisition program decisions. That support is provided through well-considered and vetted conclusions and recommendations in written reports. Test Planning (3 days) and Test Reporting (2.5 days) are what I “cut my teeth on” as a training facilitator. Because of that, they will always be special to me.
For more information about this training contact peter@phtyson.com
College of Program Management (CPM)
PCI-100 Chancellorsville Critical Thinking Case Study
CG-62 ChancellorsvilleWhile operating on NAVAIR’s sea range off California’s coast, a target drone struck the USS Chancellor. The incident was caused by many factors coming together at the same time. Among the possible causes: inconsistent and improper documentation, insufficient supervision, poor decision making, and plain incompetence. That no one was killed in the mishap was a miracle! That we can openly discuss the incident, peel back the layers of organizational dynamics to learn from what happened, and apply those lessons to our teams and operations is a privilege. During the 1-day Case Study, Peter helps participants explore theories and models to explain the incident in a non-attributional, non-accusatory manner.
Insights for Leaders PCI-100 USS Chancellorsville Drone IncidentFor more information about this training contact peter@phtyson.com
PPM-100 Introduction to Project Management
Many of the training courses Peter facilitates for NAVAIR concentrate on the traditional milestone-driven major acquisition lifecycle. This 3-day Project Management course focuses on the basic building blocks of large programs. For the large programs’ day-to-day operations, they are executed through smaller discrete projects. These projects produce a study, a report, a product, a process, or a decision. Then, they pass that deliverable to the next project. In this way, projects move programs on the path of achieving overall program goals.
The Project Management course prepares NAVAIR employees for success in leading a project, from initiation to completion. Regardless of background and functional areas, they gain critical thinking and risk-based decision making knowledge. Then, they can incorporate those concepts into their project leadership.
For more information about this training contact peter@phtyson.com
PSB-100 Small Business for IPTLs
The US Congress mandated federal contracting effort to use Small Business Concerns (SBC) to the greatest extent possible. This 1-day Small Business for Integrated Program Team Leads (IPTLs) helps NAVAIR meet that mandate. This course provides awareness of the small business program’s intent, goals, and objectives within DoD, DON, and NAVAIR. This course then gives the IPTL knowledge of the terms, concepts, and methods to incorporate SBC into their acquisition strategy. Finally, we cover the Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) programs.
For more information about this training contact peter@phtyson.com
PST-100 Stakeholder Management
This is one of our newer training offerings and has a great future! Although it’s called Stakeholder “Management”, this training focuses more on Stakeholder “engagement”. It is all about Communication! During this 1-day course, Peter teaches participants how to Anchor, Identify, Develop, Implement, and Review. These five words are taken from a pilot’s approach to navigating ever-changing circumstances. First, we anchor our project/program in the bigger picture and identify our stakeholders. Then, through stakeholder analysis, we develop our communication (engagement) plan. This is implemented and continually reviewed to adjust and fine-tune as necessary.
Stakeholder Engagement means Communication with Purpose!For more information about this training contact peter@phtyson.com
PRM-100 Market Research for IPTLs
Part of successfully implementing increased use of Small Businesses in acquisition requires knowledge of what they have to offer. In this 1/2 day class, Peter helps NAVAIR program managers and analysts understand how to fulfill the contracting process market research requirements. Each contract effort is unique, and the answer often is “it depends.” However, we still need a basic understanding of the tools and methods to complete the task. A large portion of this training is spent with a demonstration of websites and tools used for online research.
For more information about this training contact peter@phtyson.com
TLL-100 Logistics for IPTLs
Aircraft Maintenance – Tip of the Logistics Spear!Logistics is a military science discipline of ensuring that the right equipment, processes, and people are ready to do the mission they are assigned on time. During the 1-day Logistics for IPTLs class, Peter covers the 12 Integrated Product Support (IPS) Elements in the military logistician’s toolbox. The IPT Lead can then understand how best to help their team’s logisticians do their job successfully. Additionally, the IPT Lead learns what they need to know about their Logistician’s interaction with requirements, resources, risks, issues, and opportunities during the development, design, deployment, sustainment, and disposal of military weapons systems.
For more information about this training contact peter@phtyson.com
TLT-100 Test & Evaluation for IPTLs
Flight Test: The Discipline by Peter TysonTest & Evaluation is in Peter’s comfort zone, so it is only natural that he would help introduce others to it. This 1-day T&E for IPTLs course gives team leaders a view of the testing continuum throughout system acquisition and into operations & sustainment. Throughout this training Peter guides participants through the fundamentals of Developmental Testing with examples, stories, and illustrations of the challenges they may face.
After explaining the need for evaluation to develop systems that meet the Warfighter’s mission requirements, participant’s will walk through an acquisition life -cycle to see how T&E does this. Through this discussion, they appreciate the essential naval aviation performance feedback mechanism: Flight Test!
For more information about this training contact peter@phtyson.com