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These terms and conditions (the “Terms and Conditions”) govern the use of http://www.phtyson.com (the “Site”).  This Site is owned and operated by P H Tyson & Associates, LLC, and is a blog and eCommerce site.  By using this Site, you indicate that you have read and understood these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of P H Tyson & Associates and the Site’s creators.  This includes, but is not limited to images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.

User Contributions

Users may post the following information on our Site:  Public Comments.

By posting publically on our Site, you agree not to act illegally or violate these Terms and Conditions.


When you create an account on our Site, you agree to the following:

  • You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  • All personal information you provide to us through your account is up-to-date, accurate, and truthful and you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods and Services

These Terms and Conditions govern the sale of goods and services available on our Site.  The following goods are available on our Site:

  • Office Products
  • Training Aids
  • Recorded Lectures and Webinars
  • Published/Printed materials (books, pamphlets, manuals)

The following services are available on our Site;

  • Training Services and Facilitation
  • Workforce Development

The services will be paid for in full when the services are completed.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it.  This includes all products listed as being out of stock.  All information, descriptions, or images that we provide about our goods and services are as accurate as possible.  However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide.  You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject, or cancel your order whenever it becomes necessary.  If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid.  You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.


We accept the following payment methods on our Site:

  • Credit Card;
  • Paypal; and 
  • Debit.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use.  By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods:

  • Standard delivery by Mail.  Delivery takes 5-7 business days.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected.  Delivery times may vary due to unforeseen circumstances.  Please note that delivery times do not include weekends and statutory holidays.

Except where noted, you will be required to pay delivery charges in addition to the price for the goods you purchase.

If you purchase goods from us for delivery to a destination outside the United States, your purchase may be subject to import duties and taxers applied by the destination country.  You are responsible for paying any such duties or taxes.  Please contact your local customs office from more information before making a purchase.  We are not responsble for the payment of any such duties or taxes and are not liable for any failure by you to pay them.


Refunds for Goods – refund requests must be made within 30 days after receipt of your goods.

Refunds for services – all services have a full money-back satisfaction guarantee.  Requests for refunds for services must be made in writing and provide evidence that the training, facilitation, or other service was fully attended by the intended student(s) during the arranged training session(s).  The reason for dissatisfaction must also be provided.


Returns can be made by mail.  To return by mail, first, contact peter@phtyson.com to receive a return authorization and handling instructions.


The following guarantees apply to our Site:

  • Full money-back satisfaction guarantee for training and development services.

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation.  These Terms and Conditions will be read subject to the mandatory provisions of that legislation.  If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

Peter H Tyson and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Site.


Except where prohibited by law, by using this Site you indemnify and hold harmless P H Tyson & Associates and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Maryland.


If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions.  All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.


These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site.  We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns.  Our contact details are as follows:

(410) 474-9292
1870 Paradise View Court, Lusby, MD 20657 USA

You can also contact us through the feedback form available on our Site.  Please see our Privacy Policy and Cookie Policy.

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