My collection of communication quotes (with author and source) collected from books, conversations, training, and of course, the internet. Enjoy!
In almost every profession . . . people rely on confidential communications to do their jobs. We count on the space of trust that confidentiality provides. When someone breaches that trust, we are all worse off for it.
Like a human being, a company has to have an internal communication mechanism, a “nervous system”, to coordinate its actions.
Tough conversations, where you share what’s really happening and your true communication needs, are your opening to intimacy. Deep relationships lie on the other side of tough conversations.
Listen with curiosity. Speak with honesty. Act with integrity. The greatest problem with communication is we don�t listen to understand. We listen to reply. When we listen with curiosity, we don�t listen with the intent to reply. We listen for what�s behind the words.
A meeting is only a means of communication. Its purpose should be to produce a change in procedure. This procedure could be in knowledge, attitude, behavior, or skill. In our meetings, management gives information, it collects information, it pools information, and it discusses the best way to approach the problem. We have one hard and fast rule: Once the group is agreed upon the method, there is no deviation until the group agrees to the change.
Character, communication, competence and ‘chemistry’ are the measures that we employ to identify the man or woman who is genuine.
A great measure of a coach’s success is determined by how well he makes himself understood to the players.
All communication must lead to change.
In many ways, effective communication begins with mutual respect, communication that inspires, encourages others to do their best.
The single biggest problem in communication is the illusion that it has taken place.