Writing Compelling Emails Course

One of the most often used and misused office tools is email. In the Writing Compelling Emails course, we review the common mistakes, best practices, and lessons learned to help streamline receipt, processing, and answering the never-ending stream of communication that comes straight and unfiltered to our desks and phones. The course covers the components of a message, gives templates for responding, and vital concepts to make your communication clear, concise, and impactful. Professional reputations spring from what people see and hear from us.  Email is our most common and frequent interface with others in the office and at home.

Included in the Writing Compelling Emails course:

• How to make your email clear, concise, and impactful
• Common mistakes when writing and processing email
• Best practices and lessons learned – including the One Thing Rule!
• Components of a message
• Templates for responding to messages

This course is intended for anyone who routinely receives and sends emails in the office and at home.  It includes resource recommendations and a downloadable pocket reference guide.

The seven lessons in the course are estimated to take 90 minutes to complete.