The teacher of the first formal public speaking course I went to introduced me to my favorite communication quote.  After researching the quote, I found that the author was Bob…

Respect. It is that simple. Yes, it goes a bit deeper than Aretha Franklin’s “Just a little bit…” But it is an effective starting point. The respect that you must…

“They may forget what you said — but they will never forget how you made them feel.” —Carl W. Buehner The energy of a spoken word persists while the sound…

Recently, a friend asked for some advice on how to conduct an effective beta teach during the rollout of a new workforce training course.  In my experience, the development process…

As another year ends, once again I find myself thinking about the new year to come.  A time of goal setting, habit-considering, and plan-making.  I have never had much success…

Music, in all its complexities, genres, types, and styles, relies on three dimensions to provide order to what otherwise would be chaos.  The three dimensions of music describe the difference…

“Imagination is more important than knowledge.”  – Albert Einstein Knowledge, the Root of Wisdom What is knowledge other than experience?  Experience is either first-hand (one’s own) or second-hand (belongs to…

While conducting many courses at different locations across the US, with thousands of people in classes ranging in size from 3 to over 100, my internal focus when facilitating training…

“Unless you try to do something beyond what you have already mastered, you will never grow.” Ronald E. Osborn, author Have you ever noticed that nature doesn’t hold still?  Trees…